The Healthcare Quality Book: Vision, Strategy, and Tools by David B. Nash
Instructor Resources: Test bank, PowerPoint summaries, and teaching aids for each chapter, including answers to the end-of-chapter study questions.  Every healthcare organization is on its own unique journey, but each one needs a road map to a common destination—quality. Improving the quality of care is an essential strategy for surviving—and thriving—in today’s demanding healthcare environment. The Healthcare Quality Book: Vision, Strategy, and Tools provides the framework, strategies, and practical tactics that all healthcare leaders need as they learn, implement, and manage quality improvement efforts. With chapters by a group of leading contributors with significant expertise and breadth of experience, the book offers a detailed exploration of the components of quality, while incorporating techniques to continuously improve and transform healthcare organizations.  The book is organized into four parts. Part I establishes the foundation for healthcare quality and examines the
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